Each piece ships tracked, direct from our makers' workshop, and delivery is free across the US. The estimated arrival dates shown beside the Add to cart button are calculated for an order placed today, from the carrier's current estimate. Tracking lands in your inbox once your order is moving, and you can follow every scan from our Track your order page. Ordering for a deadline? Send us a message through our contact page first and we'll confirm timing before you commit.

We put it right, and you don't send anything back. Tell us within 14 days of delivery through our contact page, with your order number and a couple of photos, and choose between a replacement sent at our cost or a full refund. If the damage is minor and you'd rather keep the piece, we can offer a partial refund instead; that's your choice, never ours. And if the tracking shows your order hasn't arrived within 30 days of dispatch, the same applies: replacement or full refund.

No. We don't offer change-of-mind returns, and we'd rather say so plainly than bury it. Each piece ships direct from the makers' workshop to your door, and the journey back would cost more than the piece itself. That's why we photograph every piece in a real room, list the exact size in inches, show the estimated arrival dates before you pay, and answer questions through the contact page before you order. You can cancel for a full refund at any time before dispatch.

Yes, and it applies itself, with no code needed. Mix and match anything in the shop: any two pieces in your cart take 5% off each, three take 10%, and five or more take 15%, whatever the size or design. We place the whole order with the workshop at once, but each piece is boxed on its own, so the boxes can arrive separately, usually within a day or two of each other; we send you every tracking number. For ten or more, ask us for a trade quote through our contact page.